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Mismanaging Change Costs AWS Millions in ASEAN Firms, Say Experts Ahead of ACMC 2025

KUALA LUMPUR, 28 August 2025 — A stark warning emerged today for business leaders across Southeast Asia: underestimating the cost of change management could result in losses running into the millions. According to a new McKinsey report, nearly 70% of transformation efforts fail or stall due to misaligned goals, weak employee engagement, and insufficient support systems. Without a deliberate strategy, such initiatives often yield lost productivity, wasted investments, and demoralised teams.

Further underscoring this risk is a 2024 Bain & Company study, which reveals that a mere 12% of large-scale business transformations meet their original objectives—highlighting the need for focused leadership, realistic scope, and dedicated change executives, such as Chief Transformation Officers, roles that remain rare in ASEAN enterprises.

On a more hopeful note, research by Prosci demonstrates that initiatives backed by structured change management are up to seven times more likely to succeed, with clearly articulated goals and measureable milestones improving outcomes by up to fivefold. For ASEAN markets, hard-hit by digital disruption and demographic shifts, experts emphasise the importance of contextualised strategies that respect regional culture and operational nuance.

In response, the 2nd ASEAN Change Management Conference (ACMC) 2025, themed “Advancing Results, Change Done Right!”, is set to convene in Kuala Lumpur on 1–2 October 2025. Organised by K‑Pintar Sdn Bhd and supported by Malaysia’s INTAN (National Institute of Public Administration), the event is expected to gather more than 500 leaders and practitioners from ASEAN and beyond—including Singapore, India, the UK, Poland, and Africa—to collaboratively address how change can be managed more effectively within both public and private sector contexts.

Why This Matters for ASEAN’s Future

The region is undergoing rapid transformation—from accelerating digitisation to shifting workforce demographics and mounting economic pressures. Yet without proper change frameworks, companies risk draining capital, alienating employees, and missing strategic targets. The ACMC’s timely intervention could help bridge these gaps, offering regional businesses the guidance they need to execute change successfully and sustainably.

Author

  • Siti is a news writer specialising in Asian economics, Islamic finance, international relations and policy, offering in-depth analysis and perspectives on the region’s evolving dynamics.

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