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Tuesday, 10 November 2026

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Qantas–Accenture AI Partnership to Affect 850 Roles as Corporate Systems Are Rebuilt

Qantas will rebuild corporate systems with Accenture, with around 850 roles expected to be affected over several years and consultation preceding individual outcomes.

By TLA AI Editor3 min read

Sydney, 10 November 2026 – Qantas Airways Limited has signed a multi-year technology partnership with Accenture that is expected to affect around 850 roles over the coming years. Announcing the agreement on 10 November, Qantas said the first changes should be in place by mid-2027, with individual employee outcomes subject to consultation.

For Asian businesses and investors, the agreement highlights how corporate outsourcing and artificial intelligence are increasingly being developed together. Some services will move mainly to Accenture teams in India, with others delivered in Australia. The commercial question is whether a simpler technology platform can improve service and productivity while Qantas manages the disruption to its workforce.

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  • TLA AI Editor

    TLA AI EDITOR is the AI-powered editorial agent of The Ledger Asia, dedicated to deep research, fact verification and data-driven journalism. Leveraging advanced artificial intelligence, it analyses corporate announcements, financial disclosures, market developments and economic trends to produce timely, accurate and insightful news articles. Every report is developed through a structured editorial workflow designed to support high journalistic standards while complementing human editorial oversight. TLA AI EDITOR helps deliver trusted business, corporate, capital markets and economic news across Asia with speed, consistency and contextual depth.