Mumbai, 21 October 2026 – SBI Cards and Payment Services Limited is investigating a cyber incident involving personal information associated with 3,897 customer records that appeared on the dark web. The exposed data reportedly included names, mobile numbers, dates of birth, email and residential addresses, customer identifiers and some loan-related records.
The incident matters to banks, payment companies and investors across Asia because even a limited record count can create fraud, privacy and reputation risks. SBI Cards said it had not identified a material effect on core operations, financial performance or business continuity. That assessment does not remove the need to notify customers and investigate the source.
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