KUALA LUMPUR: Dagang NeXchange Bhd (DNeX) has secured a contract extension from the Malaysian government for the National Single Window (NSW) trade facilitation platform, reaffirming confidence in its role as a backbone of the nation’s digital trade infrastructure.
The extension, awarded to subsidiary Dagang Net Technologies Sdn Bhd, covers one year from Sept 1, 2025, with an option for a further one-year renewal subject to performance review and mutual agreement.
The NSW continues to be a steady revenue contributor, accounting for about 8% of DNeX’s top line.
Group Chief Executive Officer Faizal Sham Abu Mansor called the renewal a strong endorsement of DNeX’s track record.
“We remain steadfast in our commitment to exceeding our clients’ expectations by delivering e-services that empower businesses to optimise their operations and drive growth. With over 15 years of proven experience in building and maintaining this mission-critical system, the group has once again demonstrated its capability and reliability, and we are now poised to leverage this established track record to expand our offerings into other countries,” Faizal Sham said.
He noted that all e-services are developed and maintained by a dedicated local talent pool, consistently meeting service level agreements and availability targets.
Beyond the NSW, DNeX is also spearheading the Malaysia Maritime Single Window (MMSW), it’s a one-stop digital platform designed to streamline maritime and port services nationwide.
Six Essential E-Services
Under the renewed NSW contract, DNeX will continue to provide six key e-services:
- eDeclare
- eManifest
- ePCO
- ePermit
- ePermitSTA
- ePayment
These solutions are designed to optimise trade flows by digitising interactions between the trading community, customs, and regulatory agencies.
