Singapore, 13 November 2026 – Singapore’s Government Technology Agency (GovTech) said on 13 November that a Microsoft 365 outage had disrupted some government systems, including email. The agency warned that replies to public enquiries could take longer, but said the national digital identity service Singpass was unaffected and emergency services remained operational. GovTech said it was working with Microsoft to restore the affected services.
For Asian businesses dealing with Singapore government agencies, the immediate issue was a possible delay in receiving an email response, not a shutdown of digital government services. GovTech directed people with urgent matters to other channels, such as the relevant agency’s call centre. The distinction matters for firms with time-sensitive queries: a working login does not guarantee a prompt reply, and delayed correspondence does not mean every online service is unavailable.
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