KUALA LUMPUR, 25 November 2025 – RHB Banking Group has announced a Flood Relief Assistance Programme to support customers impacted by the worsening flood situation in Malaysia, offering short-term financial relief to both individuals and Small and Medium Enterprises (SMEs) facing financial challenges during this difficult time.
Eligible individual customers can apply for payment deferments of up to six months for mortgages, Amanah Saham Bumiputera (ASB) loans, Term Financing-i, personal loans, and hire purchase facilities. They will also benefit from fee waivers of up to six months on late payment charges and interest, or management fees for affected credit cards, capped at RM500, while replacement fees for ATM, debit cards, and credit cards will be waived.
These measures apply from December 2025 to May 2026 for applications submitted in November 2025, and from January 2026 to June 2026 for applications submitted in December 2025. SME customers may also apply for deferments of up to six months for financing facilities, including hire purchase and term loans/financing, relief on accrued interest or profit for overdraft/-i facilities, and coverage for multi-trade trade line/-i bills under trade facilities, with the same applicable periods.
Dato’ Mohd Rashid Mohamad, RHB Banking Group Managing Director and Group Chief Executive Officer, said the Group’s priority is to support families, businesses, and communities affected by the floods.
“In addition to financial assistance, RHB will also assist in recovery efforts, including the distribution of ready-to-eat meal packs for displaced families, as well as post-flood kits to help households clean, rebuild, and regain stability,” he noted.
